On the morning of May 21, 2026, FECON Group officially launched the Opla CRM system across its entire network. This marks a significant milestone in the digital transformation journey of one of Vietnam’s leading construction and infrastructure development corporations.
With the goals of standardizing business processes, centralizing and synchronizing customer data, and enhancing collaboration among its subsidiaries, FECON selected Opla CRM as its strategic partner in Customer Relationship Management (CRM).
Established in 2004, FECON is a premier corporation in Vietnam specializing in foundation engineering, underground construction, and infrastructure development. The company boasts a robust ecosystem of 8 subsidiaries, nearly 1,500 employees, and a portfolio of over 600 projects nationwide. FECON has left its mark on numerous key national projects, including Metro Line 1 (Ben Thanh – Suoi Tien), the Nhon – Hanoi Station Metro Line, the Dung Quat Refinery, and the Formosa Ha Tinh Steel Plant. Notably, the corporation has been ranked among the Top 10 Most Prestigious Construction Contractors in Vietnam for 8 consecutive years.
Given its massive operational scale, FECON’s business activities require seamless coordination among various member companies, departments, and teams throughout the customer management, opportunity tracking, and project execution phases. Opla CRM, with its specialized features designed for the B2B model, has successfully met FECON’s stringent requirements. The platform delivers a 360-degree view of customer data, standardizes sales workflows, boosts cross-functional collaboration, and drives data-driven management and decision-making.
The fact that a major corporation like FECON has chosen to deploy Opla CRM system-wide is a powerful testament to Opla CRM’s Enterprise implementation capabilities and the premium quality of the solutions it builds for large-scale enterprises in Vietnam.
Moving forward, FECON and Opla CRM will continue to work hand in hand to optimize the system, aiming for a successful and sustainable digital transformation journey.
Our sincere thanks to the FECON team for collaborating with Opla throughout the deployment process.
Congratulations to FECON and Opla CRM on a successful Go-Live! 🚀