Official Go-Live Ceremony of Opla CRM System at KTG Electric
With the goal of continuously expanding and reaching its target customer base, KTG Electric recognized the necessity of implementing a CRM system for customer management. After multiple rounds of evaluation, KTG Electric selected Opla CRM as its strategic partner for Customer Relationship Management (CRM) solutions.
During the ceremony, Mr. Phan Trịnh Anh Tuấn, CEO of KTG Electric, shared:
"We have compared and assessed multiple CRM solutions. Foreign solutions are too expensive and lack localization, while domestic solutions do not meet the unique B2B business model of KTG Electric. Opla CRM strikes the right balance, offering both functionality and cost optimization. After thorough evaluation, the leadership team decided to choose Opla CRM."
KTG Electric is a reputable provider of electrical equipment and lighting solutions, owning two strong brands—AC Electric and Comet Electric—while also being the exclusive distributor of Mitsubishi Electric Fans in Southern Vietnam.
With over 25 years of development, KTG Electric takes pride in supplying electrical equipment for major projects such as VinFast factories, Vinhomes Central Park, Grand Marina Bason Saigon, and Sunshine Golden River. The company is also a key partner of leading retail chains like Điện Máy Xanh, Coop Mart, Aeon, and a nationwide distributor network.
Specifically, Opla CRM will provide KTG Electric with a CRM solution that enables:
- 360-degree customer information management
- Detailed sales project tracking to improve sales effectiveness
- A powerful tool for the sales team to achieve their targets
- Easier onboarding for new employees
- Reduced time spent on meetings and reporting
Moving forward, KTG Electric and Opla CRM will continue to collaborate, optimizing the system for maximum efficiency and achieving a successful digital transformation.
Congratulations on the successful Go-Live event of KTG Electric and Opla CRM!