Business Analyst

What you will do

Hi future colleague, we are OplaCRM and we are not building rockets flying to the moon. We build software products (with Front End, Back End, Mobile and AI, you name it) that not only our customers but also our internal people love.

We are a product development company with high ambitions and elite teams. Each team member is expected to know exactly what to do with minimal guidance. We have the same expectation for the Senior BA, too.

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Our expectation

As a Senior BA, you will interact with a wide range of stakeholders from software developers to C-levels. Therefore, we expect you could communicate effectively these "languages":

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1. Business language: You are able to listen and understand high level requirements from customers (from end users to C-levels or from internal teams - CEO, CTO, Sales Director), then translate to BRD, SRS, epics, and user stories.

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2. Software language (yes, it is not programming language): Once you receive the requirements, you are able to transfer those requirements to software developers, testers so that they could implement them easily.  Our tech stacks are Golang, NodeJS, ReactJS, React Native, Postgresql… You don't need to know any of these programming languages in particular but you must know how BE, FE, API, AWS/Azure infrastructure, DevOps and database work together to create a working software. Thus, we expect you have experience as a software developer for a few years in your earlier career path.

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3. Scrum language: You will work in a team of BE, FE, Tester, Mobile working in Jira and we use Scrum as the working methodology. Therefore, you know what Senior BA should do to drive the whole development team.

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4. Product language: We build product, not outsourcing or doing projects. So, you should know exactly the differences between Product and Project and how to make the right decisions.

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5. Leader language: Have you been leading a team of engineers? If yes, then, this job is for you.

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Experience

- 2 years or more experience in technology companies

- University degree or higher

- Knowledge of service analysis methods such as Design and modeling tools (use cases, activity diagrams, ...)

- Use use size of Jira, Figma

- Have architecture and experience in software development according to Agile, Scrum models, orientation and design based on characteristics, functional requirements, performance and user experience.

- Have good presentation skills, work independently and in teams- Quick to defend, honest, enthusiastic and have good thinking- Good document writing skills, scientific and clear presentation.

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Benefits

- Attractive salary based on ability

- Annual performance review

- Work and develop with Passionate & Talented Team

- Various training courses on hot trending technologies, best practices and soft skills

- Company trip, big annual year-end party, team building, etc.

- Social insurance, health insurance, unemployment insurance according to Labor Law;

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We have high growth targets for this year and upcoming years, so we expect you are already an experienced BA and the above keywords sound familiar to you. If you have read until here, we guess you are interested. If so, please send your application and expected salary to thanh.nguyen@oplacrm.com or apply directly: https://www.oplacrm.com/careers/business-analyst