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On the evening of December 15, author Nam Nguyễn, with sponsorship from Opla CRM, hosted a celebratory event marking the launch of his book "Cưa Đổ CRM" at one of the most prestigious locations in the heart of Saigon.

On the morning of November 17, 2022, KTG Electric officially launched the Opla CRM system.

On November 15, 2022, Asia Chemical Corporation (ACC) officially implemented the Customer Relationship Management (CRM) system, consulted and deployed by Opla CRM.

Automated appointment reminders leverage technology to send customized notifications about scheduled events via various channels like SMS, email, or voice calls. They streamline operations, minimize no-shows, and enhance customer experience through timely, personalized communication. Advanced systems utilize AI, integrate with diverse platforms, and adapt to cultural preferences, offering comprehensive solutions for effective reminder management.

Task management empowers sales teams with efficient workflows, prioritized activities, and data-driven insights for peak productivity. Leveraging technology like AI automation, mobile collaboration, and gamification elevates performance by streamlining routine tasks. Optimizing task management strategies per sales model (B2B/B2C, enterprise/SMB) while addressing challenges like change resistance drives continuous improvement.

Pipeline management solutions automate sales processes, provide real-time analytics, and streamline workflows for improved revenue growth and scalability. They offer features like customizable deal tracking, advanced reporting, AI-powered insights, and integration capabilities with existing tools. Successful implementation requires addressing technical hurdles, user adoption challenges, and emerging trends like AI applications, cross-functional collaboration, and global team adaptation.

AI Agents are like the leaves. Each leaf communicates with the Roots in different ways, primarily through Prompt Engineering, RAG, and Finetuning.

In the fast-paced world of SaaS (Software as a Service) and tech startups, managing customer relationships effectively is key to sustainable growth. Unlike traditional businesses, SaaS companies operate on subscription models, meaning customer retention is just as crucial as customer acquisition.

Lately, AI Agents have become a hot topic, but many people still don't fully understand what they are. This series will help you dive deeper into the world of AI Agents, learn how to apply them effectively, and confidently discuss them with others.