The latest industry news, interviews, technologies, and resources.

Sales B2B

CEO as a Salesperson - Should they?

This is an interesting and often debated topic in the business world. The idea of a CEO stepping into the role of a salesperson can seem unconventional, but it brings up important questions about leadership, priorities, and the dynamics of a company’s growth.
OplaCRM
September 25, 2024
Sales B2B

What is Annual Sales Planning (AOP)? How to Create an Annual Sales Plan

Sales planning is the bridge between strategy and success, turning goals into actionable steps that drive growth and results. Sales and sales operations leaders face high stakes in annual sales planning. They need to set realistic targets, inspire the sales team, optimize sales and territory coverage, and ensure a seamless experience for buyers and customers.
Anh Le
September 25, 2024
CRM Software

The Hidden Pitfalls of Over-Automation in CRM: Why Human Insight Still Matters

Automation has become a buzzword in the world of CRM, promising efficiency, scalability, and precision. While automation undoubtedly offers great benefits, depending too much on these technologies can result in unintended drawbacks. As companies increase their use of automation, they risk losing the personal touch that is essential for building meaningful customer relationships.
Iris Pham
August 19, 2024
OplaCRM's News

OplaCRM Receives Seed Investment from GOSU

The strategic investment from GOSU reflects their high expectations for the capabilities and product development approach of the OplaCRM team.
OplaCRM
October 24, 2024
OplaCRM's News

Strategic Partnership Signing Ceremony Between OplaCRM and BowNow

On July 19, 2023, OplaCRM, a specialized customer relationship management software solution for B2B, announced the signing of a strategic partnership with BowNow Japan, a marketing automation platform from Japan.
OplaCRM
October 24, 2024
Sales B2B

11 Top B2B Sales Techniques Not Everyone Knows

B2B sales is one of the jobs that is not easy. In the process of working, sales staff often face a lot of difficulties to convince customers to close orders. Therefore, they need to grasp professional and effective B2B sales techniques to help businesses increase sales. In the article below, let's explore the top B2B sales techniques throughout the sales process to help B2B sales increase sales efficiency.
OplaCRM
August 2, 2024
Sales B2B

Types of Sales plans that businesses should know

A sales plan is likened to a "key" to help businesses identify their goals, purposes, and strategies. Besides, businesses also need to choose the most suitable type of sales plan to be able to optimize their sales process. So let's find out what types of sales plans there are.
OplaCRM
August 2, 2024
Sales B2B

What are the characteristics of B2B customers?

The Sales department is very important in a company, there are two types of business according to customers commonly known as Sale B2B and B2C. So what are B2B and B2C Sales? What is B2B in sales? What characteristics do B2B customers have?
OplaCRM
August 2, 2024
Marketing Automation

Martech Architecture

According to observations, the number of Martech investment enterprises "have everything but still lack" or "everything but none of them operate effectively" accounts for a fairly large part". The main reason is that there is no comprehensive view of the overall architecture, which leads to disjointed solutions and overlapping functions.
OplaCRM
June 28, 2024
CRM Software

Creating A CRM Strategy That Will Help Your Business Thrive

The relationship with your customers doesn’t end after apurchase is made. To encourage upsells, cross-sells, repeat business and socialproof, your business should be actively nurturing customer relationshipsthrough a tailored customer relationship management (CRM) strategy.
Forbes
August 2, 2024
CRM Software

5 Strategies for Maintaining Effective B2B Customer Relationships

Maintaining relationships with prospects is key to success in B2B sales. Building trust, nurturing relationships, and building long-term connections will help you increase your chances of closing deals and driving your business forward. Here are 5 effective strategies for maintaining relationships with B2B prospects.
OplaCRM
August 2, 2024
CRM Software

The Future of B2B CRM: Human Insights Over Automation

Traditional automation CRMs are struggling to meet the needs of modern B2B sales. The focus has shifted from mass outreach to personalized relationships. Human insight CRMs like OplaCRM offer deeper customer understanding and actionable insights, leading to improved sales performance and customer satisfaction.
Stephen Nguyen
August 2, 2024

Creative by oplacrm

OPLA decided to write this document from a comment on Facebook stating that "Doing B2B Sales requires a relationship".
The question is, with a salesperson just entering the market, how can they survive and develop?

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