The latest industry news, interviews, technologies, and resources.

Sales B2B

How the Best Sales Leaders Manage Their Teams Effectively?

Effectively managing a sales team is crucial for business success. The best sales leaders understand that there are different levels of management, each with its approach. This article explores the three primary levels of sales team management and how leaders should adjust their management style based on business performance and organizational structure.
Nam Nguyen
February 4, 2025
CRM Software

Everything You Need to Know About AI Agents: Prompt Engineering, RAG, and Finetuning (Part 2)

AI Agents are like the leaves. Each leaf communicates with the Roots in different ways, primarily through Prompt Engineering, RAG, and Finetuning.
Nam Nguyen
February 3, 2025
CRM Software

How B2B CRM Benefits SaaS Companies and Tech Startups 

In the fast-paced world of SaaS (Software as a Service) and tech startups, managing customer relationships effectively is key to sustainable growth. Unlike traditional businesses, SaaS companies operate on subscription models, meaning customer retention is just as crucial as customer acquisition.
Anh Le
January 23, 2025
OplaCRM's News

OplaCRM Receives Seed Investment from GOSU

The strategic investment from GOSU reflects their high expectations for the capabilities and product development approach of the OplaCRM team.
OplaCRM
January 20, 2025
OplaCRM's News

OplaCRM Officially Achieves ISO 27001:2022 Certification – A Milestone of Excellence in Information Management

We are thrilled to announce that OplaCRM has successfully achieved the ISO 27001:2022 certification, an internationally recognized standard for information management systems. This accomplishment highlights our dedication to maintaining the highest quality standards and ensuring customer confidence in our services.
OplaCRM
January 20, 2025
OplaCRM's News

833 Days to the Go-live Ceremony for Enhancing Sales Performance With Asia Shine And OplaCRM

31 activities, 4 generations of salespeople persistently pursuing, 8 points of contact, promised to meet next month 6 times, and 1 “close lost” incident. Was this “close lost” truly the end?
OplaCRM
January 20, 2025
Sales B2B

How the Best Sales Leaders Manage Their Teams Effectively?

Effectively managing a sales team is crucial for business success. The best sales leaders understand that there are different levels of management, each with its approach. This article explores the three primary levels of sales team management and how leaders should adjust their management style based on business performance and organizational structure.
Nam Nguyen
February 11, 2025
Sales B2B

Build a Brilliant Sales Demo: Tips to Wow Your Clients Every Time!

Learn how to deliver brilliant sales demos that captivate and convert! Discover tips for preparation, delivery, and follow-up - plus how a Sales B2B CRM can give you the edge.
Zura Tran
January 7, 2025
Sales B2B

What is Cold Email? A Beginner’s Guide to B2B Success

Discover what cold email is and how it can transform your B2B outreach. Learn tips, strategies, and how OplaCRM can simplify your cold email campaigns.
Zura Tran
January 3, 2025
Marketing Automation

Establishing Trust in B2B Marketing Through Customer Experience

Trust is like oxygen—essential for your business to survive; without it, everything suffocates. In a competitive market, where customers have countless options, trust becomes the strongest foundation that sets thriving businesses apart from the obstacles.
Anh Le
January 10, 2025
Marketing Automation

Martech Architecture

According to observations, the number of Martech investment enterprises "have everything but still lack" or "everything but none of them operate effectively" accounts for a fairly large part". The main reason is that there is no comprehensive view of the overall architecture, which leads to disjointed solutions and overlapping functions.
OplaCRM
June 28, 2024
CRM Software

Everything You Need to Know About AI Agents: Prompt Engineering, RAG, and Finetuning (Part 2)

AI Agents are like the leaves. Each leaf communicates with the Roots in different ways, primarily through Prompt Engineering, RAG, and Finetuning.
Nam Nguyen
February 3, 2025
CRM Software

How B2B CRM Benefits SaaS Companies and Tech Startups 

In the fast-paced world of SaaS (Software as a Service) and tech startups, managing customer relationships effectively is key to sustainable growth. Unlike traditional businesses, SaaS companies operate on subscription models, meaning customer retention is just as crucial as customer acquisition.
Anh Le
January 23, 2025
CRM Software

Everything You Need to Know About AI Agents: What is AI Agent? (Part 1)

Lately, AI Agents have become a hot topic, but many people still don't fully understand what they are. This series will help you dive deeper into the world of AI Agents, learn how to apply them effectively, and confidently discuss them with others.
Nam Nguyen
January 17, 2025

Creative by oplacrm

OPLA decided to write this document from a comment on Facebook stating that "Doing B2B Sales requires a relationship".
The question is, with a salesperson just entering the market, how can they survive and develop?

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