The latest industry news, interviews, technologies, and resources.

CRM Software

The Hidden Pitfalls of Over-Automation in CRM: Why Human Insight Still Matters

Automation has become a buzzword in the world of CRM, promising efficiency, scalability, and precision. While automation undoubtedly offers great benefits, depending too much on these technologies can result in unintended drawbacks. As companies increase their use of automation, they risk losing the personal touch that is essential for building meaningful customer relationships.
Iris Pham
August 19, 2024
CRM Software

OplaCRM vs. Pipedrive: A Deep Dive into Human-Centric CRM

Are you tired of generic CRM tools that treat all your customers the same? It's time to embrace a more human-centric approach to sales.
OplaCRM
August 16, 2024
Sales B2B

Quality Over Quantity: Nurturing B2B Relationships for Long-Term Success

Struggling with long B2B sales cycles? Learn how to streamline your process, nurture leads, and close deals faster with these proven strategies. Discover the power of gamification and specialized SaaS tools.
OplaCRM
August 2, 2024
CRM Software

2 types of CRM you need to understand

Instead of focusing on complexly categorizing groups by features, I will use the concept of external CRM (major companies abroad) and domestic CRM (CRM made in Vietnam) to help you classify in the simplest and most memorable way.
OplaCRM
August 2, 2024
CRM Software

OplaCRM Receives Seed Investment from GOSU

The strategic investment from GOSU reflects their high expectations for the capabilities and product development approach of the OplaCRM team.
OplaCRM
August 2, 2024
CRM Software

What is PRM, Partner Relationship Management?

Partner relationship management, used especially in IT and cybersecurity industries, is a system of methodologies, strategies, software, and web-based capabilities which help a vendor to manage channel partner relationships.
OplaCRM
August 2, 2024
Sales B2B

Outside Sales vs. Inside Sales: The Role of CRM and the Power of Gamification

In today's fast-paced business environment, understanding the distinctions between outside sales and inside sales is crucial. Each sales approach serves a unique purpose and presents distinct challenges. To overcome these hurdles, businesses are increasingly turning to Customer Relationship Management (CRM) solutions, particularly those that incorporate gamification elements.
OplaCRM
August 1, 2024
Sales B2B

Top 5 Challenges Faced by B2B Sales Professionals and How to Overcome Them

In this article, we will delve into the top five challenges faced by B2B sales professionals and provide practical strategies to overcome them. By understanding these common hurdles and implementing effective solutions, you can enhance your sales performance and drive business growth.
OplaCRM
July 30, 2024
Sales B2B

Strategic Business Development: A Comprehensive Guide

Every company, regardless of size, requires a steady influx of "new business" – new customers and projects from existing clients. This not only drives revenue growth but also contributes to overall development, including service enhancement and reputation building.
OplaCRM
July 16, 2024
Marketing Automation

Martech Architecture

According to observations, the number of Martech investment enterprises "have everything but still lack" or "everything but none of them operate effectively" accounts for a fairly large part". The main reason is that there is no comprehensive view of the overall architecture, which leads to disjointed solutions and overlapping functions.
OplaCRM
June 28, 2024

Creative by oplacrm

OPLA decided to write this document from a comment on Facebook stating that "Doing B2B Sales requires a relationship".
The question is, with a salesperson just entering the market, how can they survive and develop?

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